Privacy Policy

Last Updated: 07 May 2026

At Scale Peak Digital (“Scale Peak Digital”, “we”, “our”, or “us”), we are committed to protecting your personal data in accordance with the Singapore Personal Data Protection Act 2012 (“PDPA”).

This Privacy Policy explains how we collect, use, disclose, process, and protect your personal data when you interact with our website, advertisements, forms, services, or communications.

1. Collection of Personal Data

We may collect personal data that you voluntarily provide to us, including but not limited to:

Full Name
Mobile Number
Email Address
Company Name
Business Information
Marketing Preferences
Enquiry Details
Any other information submitted through our forms or communications

We may collect such information through:

META (Facebook/Instagram) Lead Forms
Website contact forms
Landing pages
Calendly or booking forms
WhatsApp communications
Email enquiries
Online advertisements
Cookies and analytics tools

2. Purpose of Collection

Your personal data may be collected, used, processed, and disclosed for purposes including:

Responding to enquiries
Providing marketing and lead generation services
Scheduling consultations or meetings
Customer support and communication
Marketing and promotional activities
Campaign performance tracking and analytics
Improving our services and website experience
Internal administrative and operational purposes
Compliance with legal and regulatory obligations

We will only collect and use personal data for purposes that a reasonable person would consider appropriate in the circumstances.

3. Consent

By submitting your information through our website, advertisements, forms, or communication channels, you consent to the collection, use, and disclosure of your personal data in accordance with this Privacy Policy.

You may withdraw your consent at any time by contacting us using the contact details provided below.

4. Disclosure of Personal Data

We may disclose your personal data to:

Our employees and authorised personnel
Service providers and business partners assisting in our operations
CRM and cloud storage providers
Advertising and analytics platforms such as META Platforms Inc. and Google
Clients engaging us for lead generation services (where applicable)
Regulatory authorities where required by law

We do not sell your personal data to third parties.

5. Protection of Personal Data

We implement reasonable administrative, technical, and physical security measures to protect personal data against unauthorised access, collection, use, disclosure, copying, modification, disposal, or similar risks.

Such measures may include:

Password-protected systems
Restricted access controls
Secure cloud storage
Encrypted communications where appropriate

While we strive to protect your personal data, no method of transmission or storage is completely secure.

6. Retention of Personal Data

We retain personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by applicable laws and regulations.

When personal data is no longer required, we will securely delete, destroy, or anonymise it.

7. Cookies & Analytics

Our website may use cookies, tracking pixels, and analytics tools to improve user experience and marketing performance.

These technologies may collect information such as:

IP address
Browser type
Device information
Website activity and interactions

You may disable cookies through your browser settings, although certain website functions may be affected.

8. Third-Party Platforms

Our services may involve third-party platforms including:

META (Facebook & Instagram)
Google
CRM systems
Scheduling platforms
Cloud storage providers

These third parties may process data outside Singapore. We take reasonable steps to ensure that appropriate protection standards are maintained.

9. Access & Correction Requests

You may request:

Access to your personal data
Correction of inaccurate personal data
Withdrawal of consent

Requests may be submitted using the contact details below.

We may require reasonable verification before processing requests.

10. Contact Us

If you have any questions regarding this Privacy Policy or our handling of personal data, you may contact:

Scale Peak Digital Pte. Ltd.

Email: admin@scalepeakdigitalco.com